Shipping Policy

UK Mainland

Place your order before 1pm and we will dispatch the same day. Orders placed after 1pm will be sent the next working day. 

Shipping Method	Delivery Time	Cost
DPD Next Day	1 Working Day	£5.50
Royal Mail Tracked 24	1 Working Day	£4

 

CUSTOMS: Please be aware that delays may be imposed by your country’s customs clearance. Indi Elle is not responsible for paying any fees or rates charged by customs and are the responsibility of the customer.  We do not offer refunds if you refuse the package due to customs charges. All taxes and additional import fees are the sole responsibility of the customer.

DELAYED OR LOST ORDERS: A parcel is considered lost after it has been in the postal system for a period of 14 business days for UK orders and 25 business days for international orders. We cannot take responsibility for delays caused by the courier. Although orders normally take much less than that we are unable to dispatch a replacement until this period of time has elapsed.